Ok99 Privacy Policy – How We Keep Your Data Safe

When you create an account at ok99, you provide certain personal information. This Privacy Policy clearly explains how that data is collected, where it is stored, and who can access it. One of the key reasons to trust ok99 is that we keep nothing hidden.

Last Updated: June 2026 Fully in Bengali 10 Sections

ok99 never sells or transfers your personal data to third parties — that is our core commitment.

Key Points of the Privacy Policy

If you do not have time to read the full policy, the key points are summarized below. That said, reading the complete policy at least once is always recommended.

Data Is Never Sold SSL Encryption No Third Parties KYC Verification Use of Cookies Right to Data Deletion Secure Servers Notice of Changes

How ok99 Protects Your Data

Ensuring security at every level is ok99's primary responsibility

256-Bit SSL Encryption

Every page and transaction on ok99 is secured with industry-standard 256-bit SSL encryption. Your data remains encrypted end-to-end from your browser to our servers — no one can intercept it in transit.

Secure Data Storage

Your personal and financial information is stored on ok99's secure servers. Regular security audits are conducted, and multiple layers of protection are in place to prevent unauthorized access.

No Data Shared with Third Parties

Ok99 does not share your name, mobile number, payment details, or betting history with any third party. Selling data to advertisers or data brokers is strictly prohibited at ok99.

KYC Verification Process

Ok99 conducts identity verification (Know Your Customer) in line with international standards. This process exists to protect users — it is essential for preventing fraud and money laundering.

Right to Data Correction

If any of your personal information on ok99 is incorrect, you have the right to have it corrected. You can update your details at any time through Account Settings or by contacting Support.

Data Retention Period

Ok99 retains your data only for as long as necessary. After an account is closed, any data required to meet legal obligations is kept for a defined period and then permanently deleted.

What Kind of Data Does ok99 Collect

Every piece of data we collect has a specific reason — we only collect what is necessary.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID Age Verification & KYC Process
Contact Information Mobile Number, Email Account Communications & Security Alerts
Financial Information BKash/Nagad number, deposit/withdrawal history Payment Processing & Fraud Prevention
Betting Activity Betting history and preferred matches Service Improvement & Personalized Experience
Device Information IP Address, Browser & Device Type Security Monitoring & Fraud Detection
Cookie Information Session cookies, language preference Website functionality & user experience

This Privacy Policy applies to users of the ok99 (ok99-taka.com) website and mobile app. By creating an account or using ok99's services, you agree to this policy. If you have any questions, please contact our support team.

1Introduction & Scope

Ok99 places the highest importance on user privacy. This Privacy Policy explains what data ok99 collects, how it is used, who can access it, and what rights you have.

This policy applies to all ok99 services — including the website, mobile app, live chat support, and any email or SMS communications. ok99 reviews this policy regularly and updates it as needed.

Important: ok99 complies with international data protection standards. Keeping your data secure is both our legal and ethical responsibility.

2How Data Is Collected

Ok99 collects data in several ways — directly from you during registration, automatically while you use the platform, and through payment processors.

Information You Provide Directly

  • The name, mobile number, and date of birth provided at registration.
  • Identity documents and photos submitted for KYC verification.
  • Payment method details — such as your bKash or Nagad number.
  • Information shared when contacting our support team.

Automatically Collected Information

  • Login time, device type, and operating system.
  • Browser type and IP address.
  • Which pages you visited on the ok99 platform and how long you spent on them.
  • Betting activity and transaction history.
Please note: ok99 only collects information that is necessary to provide its services. No unnecessary data is requested.

3Purpose of Data Use

Ok99 uses the data it collects for a number of specific purposes. Each use is backed by a clear and reasonable rationale.

  • Account Management: Login verification, password reset, and account security.
  • Payment Processing: Processing deposits and withdrawals quickly and securely.
  • Fraud Prevention: Detecting suspicious transactions or multiple accounts.
  • Customer Service: To understand your issue quickly and provide an effective solution.
  • Legal Obligations: Regulatory reporting required by licensing authorities.
  • Service Improvement: Understanding which features are used most to improve the app.
  • Promotional Communications: Offers and bonus updates are sent only with your consent.

Ok99 never uses your data for purposes not listed here. If we ever need to use your data for a new purpose, you will be informed in advance.

4Data Sharing Policy

Ok99's core principle is that your data is never shared with third parties. However, there are limited circumstances where disclosure may occur.

When Your Data May Be Shared

  • Legal Obligations: Upon a court order or a valid request from a government authority.
  • Payment Processors: Only the minimum information required to process payments via bKash, Nagad, or Rocket.
  • Security Organizations: To investigating authorities in cases of fraud or cyberattacks.
  • Licensing Authority: Regular audits by ok99's licensing regulatory authority.

Outside of these limited cases, ok99 never shares your data with advertisers, data brokers, or any other business. ok99 does not sell your data.

ok99's Commitment: Your data stays within ok99. There's no way out — except where required by law.

5Security Measures

Ok99 employs multiple technical and administrative safeguards to keep your information protected.

Technical Security

  • 256-bit SSL/TLS encryption across all pages.
  • Password hashing — even ok99 staff cannot see your actual password.
  • Firewall and intrusion detection system.
  • Automatic alerts and blocks triggered by suspicious login attempts.
  • Regular backups and a disaster recovery plan.

Administrative Security

  • Only authorized ok99 staff can access user data.
  • All staff are bound by confidentiality agreements.
  • Regular security training for staff.
  • Data access logs are maintained and reviewed on a regular basis.
In the Event of a Security Breach: If ok99 becomes aware of any security incident, affected users will be notified as quickly as possible and immediate steps will be taken to resolve the issue.

6KYC Identity Verification Process

KYC stands for Know Your Customer — it is an identity verification process. ok99 follows international regulations in conducting KYC, which is carried out to prevent money laundering and protect users.

When KYC Is Required

  • When making your first withdrawal.
  • For transactions involving large sums of money.
  • When unusual activity is detected on an account.
  • When deemed necessary by ok99.

What to Submit for KYC

  • A photo of your National ID (NID) or passport.
  • A selfie photo (holding your ID document).
  • Confirmation of the payment method number (bKash/Nagad) used.

KYC documents are stored in encrypted form on ok99's secure servers. This information is used solely for the verification process — for no other purpose.

Security Guarantee: After reviewing KYC documents, ok99 retains only the verification result — original documents are not kept beyond what is necessary.

7Cookie Policy

Ok99 uses cookies on its website and app. Cookies are small data files stored in your browser that help make the website easier to use.

Types of Cookies Used by ok99

  • Essential Cookies: To maintain your login session and ensure account security. ok99 cannot function without these.
  • Preference Cookies: To remember language preferences and dark mode settings.
  • Analytics Cookies: To understand which pages are most visited — solely for improving ok99's services.

Ok99 does not use third-party advertising tracking cookies. You can clear cookies at any time through your browser settings, though doing so may affect some ok99 features.

8Your Data Rights

As an ok99 user, you have certain important rights regarding your own personal data.

  • Right to Access: You may request to see all the personal data ok99 holds about you.
  • Right to Rectification: Contact support to correct any inaccurate information.
  • Right to Erasure: You may request to close your account at any time — your data will be deleted once all legal retention obligations have been fulfilled.
  • Right to Opt Out of Promotional Communications: You can unsubscribe from marketing SMS or emails at any time.
  • Right to Complain: If you believe your privacy has been violated, you can file a complaint with ok99 Support.

To exercise any of these rights, email support@ok99-taka.com or reach out via live chat. ok99 typically responds within 7 business days.

9Data Retention Period

Ok99 does not retain data beyond what is necessary. All information is kept while the account remains active. Once an account is closed, the following policy applies.

  • Transaction Details: May be retained for up to 5 years due to legal obligations.
  • KYC Documents: Up to 3 years after account closure.
  • Communication Logs: Customer service communication records for up to 2 years.
  • Betting History: Up to 1 year after account closure.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 1 year.

Once the retention period expires, data is securely deleted. Information kept for legal compliance is never used beyond that specific purpose.

10Contact & Complaints

If you have any questions, complaints, or requests regarding the Privacy Policy, please get in touch with ok99. We take every matter seriously.

  • Email: support@ok99-taka.com
  • Live Chat: Available 24/7 on the ok99 website and app

Ok99 typically responds to privacy-related requests within 7 business days. For urgent matters, immediate assistance is available via live chat.

Policy Updates: If significant changes are made to this Privacy Policy, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised.

Why Your Data Is Safe at ok99

Data protection backed by technology and policy — not just words

Operating Under an International License

Ok99 operates under an international license, which requires adherence to specific privacy and data protection standards. ok99 undergoes regular audits to obtain and maintain this license.

Anti-Money Laundering (AML) Policy

Ok99 strictly follows Anti-Money Laundering (AML) policies. As part of this, suspicious transactions are monitored and reported to the relevant authorities when necessary — all in the interest of protecting our users.

No Ad Tracking

Ok99 does not share your browsing habits with third-party advertisers. If you see betting-related ads on other websites after using ok99, that is not something ok99 is responsible for.

Regular Security Audits

Ok99's servers and systems are regularly audited by independent security experts. Any vulnerabilities identified are addressed immediately.

Why ok99 Takes Your Privacy Seriously

Data protection is often overlooked in Bangladesh's online services. Many platforms sell users' mobile numbers to third parties or use them for spam. ok99 has stayed completely clear of such practices from day one.

The mobile number and name you provide when registering with ok99 are used solely to manage your account. If you ever wish to stop receiving promotional messages from ok99, simply let us know via live chat and we will opt you out. However, important account notifications — such as login alerts or payment confirmations — will always be sent, as they are necessary for your security.

Many people have reservations about KYC identity verification — is it safe to submit a photo of your ID? ok99's answer is yes, your information is completely safe at ok99. KYC documents are stored on encrypted servers and can only be accessed by our trained verification team. Once verification is complete, the original documents are not retained — only the verification result is kept. Skipping KYC can cause issues with large withdrawals, so it's best to get it done once and for all.

When you use the ok99 app or website, certain information is collected automatically — such as your IP address or device type. This is largely for your own protection: if someone attempts to log into your account from an unrecognized device, ok99 can detect it and alert you. This data is used to keep you safe, not to work against you.

Ok99's cookie policy is straightforward — only necessary cookies are used. Cookies are essential for remembering your login session and saving your language preferences. ok99 does not use third-party tracking or advertising cookies. You can clear cookies at any time through your browser settings.

Ok99's privacy policy is a living document — it is updated as needed. Changes may occur due to new laws, new technologies, or new services. For significant updates, ok99 will notify users. It is good practice to check this page occasionally and take note of the "Last Updated" date.

Your Data, Your Control

At ok99, your data belongs to you — we only use it to deliver our services. To view, correct, or delete your data, please contact support. More details: Terms & Conditions।

Privacy-Related Enquiries

Placing a cricket bet on ok99 is straightforward. Log in to the ok99 website or app and head to the "Sports" or "Cricket" section. You'll find a list of ongoing and upcoming cricket matches — including international Tests, ODIs, T20s, IPL, BPL, and more. Click on the match you want to bet on. The match page will display various betting markets, such as match winner, total runs, toss result, number of wickets, and more. Click on the odds for your chosen market and a bet slip will open on the right side or at the bottom. Enter the amount you want to bet — the potential payout will be shown instantly. When you're ready, hit the "Confirm Bet" button. Live betting is also available while the match is in progress — odds update in real time. If your account has sufficient balance, the bet is confirmed immediately.

ok99's KYC process is straightforward. You typically need three things. First, clear photos of both the front and back of your Bangladesh National ID (NID) — blurry or cropped images will not be accepted. A passport is also acceptable if you do not have an NID. Second, a selfie holding your ID, where both your face and the card are clearly visible. Third, confirmation of the bKash or Nagad number linked to your ok99 account — a screenshot of a transaction is usually sufficient. Once you submit your documents, ok99 generally completes verification within 24 to 48 hours. It may take a little longer during busy periods. You will be notified by SMS or email once verification is complete. KYC only needs to be completed once.
Join Safely

Your data is secure at ok99 — register with confidence

SSL encryption, no third parties, KYC protection — ok99 upholds the highest standards to safeguard your privacy. Registration is free and takes just 2 minutes.

SSL Secured No Third Parties 100% Welcome Bonus

Ok99 — Your Data Is Safe With Us

Bet on a secure platform — your privacy is always protected at ok99.

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